We charge by the hour, per cleaner on-site. Recurring residential cleans are $40/hr per cleaner. Short-term rental turnovers are $45/hr per cleaner. After the free walkthrough, we'll give you an estimate of how long your clean typically takes, so you have a real number to plan around before you commit to anything.

Nope. Most of our clients aren't home during their clean. Once you've done your walkthrough and we know your space, we can let ourselves in and out. We'll send you a message when we're done.

Yes. That's actually the whole reason this business exists. Marina started it specifically because she saw how disruptive rotating cleaners are for clients. You'll get Marina, Georgi, or Sophie every time. Same people, same high standards, every visit!

We do. We bring everything we need, including eco-friendly cleaning products. If you have a specific product you prefer for any surface or area, just let us know and we're happy to use it.

Eco-friendly cleaning products are formulated without harsh chemicals like bleach, ammonia, or synthetic fragrances. They're safer for kids, pets, and people with sensitivities, and yes, they absolutely get the job done. We wouldn't use them if they didn't.

It starts with a free walkthrough. You reach out, we schedule a time to come see your space, and we give you a clear estimate on the spot. No forms, no online calculators, no commitment required.

A deep clean covers everything in our standard recurring clean, with more time and attention on areas that often get skipped: inside cabinets, appliances (as add-ons), detailed baseboard work, behind furniture, and more. It's the right choice if you're starting fresh, just moved, or it's been a while. Same hourly rate as a standard residential clean.

We accept cash, check, Venmo, Apple Cash, and Zelle. Payment is collected after the job is complete.

The sooner the better, especially if you want a specific recurring day and time. Spots fill up. Reach out and we'll let you know what's available.

Yes. We handle the full turnover between guests: sheets, towels, restocking, refrigerator, all of it. Your property is guest-ready before the next check-in without you having to touch a thing. Airbnb turnover cleans run $45/hr per cleaner.

We serve Asheville and a 15-mile radius, including Weaverville, Woodfin, Candler, Canton, Fairview, Biltmore Forest, Swannanoa, Arden, and Fletcher. Not sure if we cover your area? Just ask.

Yes. Marina's Magic Touch Cleaning, LLC is fully insured. Your home and your belongings are protected while we're there.